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Jeff D. reviewed Qualia Senolytic

12 days ago

*** BEWARE *** You Might Have Two Subscriptions

I was enticed to order some supplements with a buy one, get two free offer. I received a three-month supply, which was enough for me to evaluate the effects. I understood that it was an "auto-renew" situation, so I canceled my subscription when I received the order a few days later. If the products produced any effects, I would reorder. I just received a package that I didn't order. I checked my credit card and I was billed for auto-renew. I went to the website and now see that they created one subscription for my original order (1-package) and another subscription for the "Upsell" (the two free packages). I may have missed some small (very small) print, but I still consider this a sneaky practice. I will not be ordering anything more from Qualia.

Qualia
Thank you for sharing your product review of our product Qualia Senolytic. I’m sorry for any confusion regarding your order. At checkout, you selected both the BOGO offer and the Upsell deal, each of which includes a subscription. These options clearly indicated that they were auto-renew products. Additionally, by agreeing to the terms and conditions, you received detailed information outlining both subscriptions. This information was also included in your order confirmation email for your reference. You received three packets of Qualia Senolytic as part of this offer—an excellent value. We see you canceled your subscriptions today. You were charged for one packet as a renewal order that you may return for a full refund. If you have any further questions or need assistance managing your subscription, we’re happy to help.

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