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Norma C. reviewed Qualia Mind

over 1 year ago

Charged me again

I canceled my subscription in March and today they charged me again for another bottle two months later. I got a notification on my phone from my bank since it is a larger purchase.

Qualia
Thank you for your review. The Customer Support team responded to you in that you had purchased two bottles in February and canceled one of those bottle subscriptions in March as noted, but your other bottle subscription remained active.We canceled the second subscription for you, and provided instructions on how to refuse the renewal order. Thank you! Feel free to reach out to the team with anything further.

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