Hi Kevin, Thank you for reaching out to Qualia Life Sciences, and for your feedback. To be clear, we are by no means claiming this product is "magic." Rather, Qualia Senolytic is a heavily research combination of nine vegan ingredients and was formulated to be taken on two consecutive days once a month to support healthy aging in an area called “cellular senescence.”* It is a dietary supplement formulated to help bring the creation and removal of senescent cells back into a healthy balance. It does this by, figuratively speaking, pruning away senescent cells. Its goals are similar to those of pruning a plant: support efficient use of cellular resources, encourage growth of more youthful cells by making “room” in tissues for them, and ultimately to support tissue health and appearance—promoting whole-body rejuvenation.* Qualia Senolytic should be thought of as a product that pays healthy aging dividends over time and with repeated cycles of use. In the pilot study we did of Qualia Senolytic prior to bringing it to market, the participants were between the ages of 32 and 66 and had at least a moderate degree of difficulty in comfortably performing a variety of activities of daily living (this is something that frequently accompanies aging). Most of the participants reported greater ease in comfortably performing these activities and less of the occasional stiffness that can accompany aging after two dosing cycles of Qualia Senolytic (i.e., after taking a full dose of Qualia Senolytic for 2 days, taking a few weeks off, and then taking another full dose of Qualia Senolytic for 2 days).* While this is one use case, we created Qualia Senolytic to support healthy aging in many areas (brain, muscles, immune function, joint, skin, etc.) so benefits may show up at varying speeds and in a variety of areas of function in different people depending on where aging is taking a toll.* If you'd like to read more about the formulation and research behind Qualia Senolytic, you can do so here: https://www.qualialife.com/the-formulator-s-view-of-the-qualia-senolytic-ingredients If we can support further, or if you still need assistance claiming a refund for the unit of Qualia Senolytic you tried, please feel free to contact us directly at [email protected].